G R O W I T H

Where Intelligent Experiences Meet the Future of Work & HR

2026
TBD
CX Futurescape Conclave & Awards 2026 is a premier platform bringing together CX leaders, innovators, and technology visionaries to explore the next decade of customer experience.

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CX Futurescape Conclave & Awards 2026

CX Futurescape Conclave & Awards 2026 is a premier platform bringing together CX leaders, innovators, and technology visionaries to explore the next decade of customer experience.

The event focuses on how AI, automation, unified data, omnichannel engagement, and immersive technologies are reshaping customer journeys. Through insightful keynotes, high-impact panels, and expert-led discussions, the conclave uncovers strategies to build intelligent, personalised, and future-ready CX ecosystems.

The event concludes with the CX Awards 2026, celebrating organisations and leaders driving excellence and innovation in customer experience.

Who Should Attend?

CXO, Director, VP, Head, GM, Manager, Specialist of

Customer Experience

Customer Relations

Learning & Development

Customer Operations

Contact Centre

Digital

Technology

Consumer Insights and Analytics

Product Development and Innovation

Meet the Speakers

Join an inspiring lineup of thought leaders and industry professionals

Announcing speakers shortly...

Award Categories

Nominate for the Awards 2026 and seize the opportunity to gain recognition for your team's and organization's outstanding achievements from industry leaders, and elevate your brand's prestige. Submit your nomination now and be part of an event that honours the best in the field.

Individual Categories

CX Leader Of The Year

CX Professional Of The Year

Young CX Leader Of The Year

Women CX Leader Of The Year

CX Star of the Year

Organizational Categories

CX Strategy of the Year

Contact Centre of the Year

Excellence in Customer Satisfaction

Best Use of Customer Insights & Feedback

Most Impactful CX Strategy During Crisis

Best Use of Technology in Customer Experience

Best Omnichannel CX Implementation

Customer Retention Strategy of the Year

Digital CX Strategy of the Year

Best Use of Data & Analytics in CX

Digital CX Organisation of the Year

Digital CX Team of the Year

Why Attend

Learn how AI, automation, data intelligence, and emerging technologies are reshaping the next decade of customer experience

Access actionable frameworks for building digital-first, personalised, and omnichannel customer journeys

AEngage with top CX strategists, innovators, and practitioners sharing real-world transformation stories

Understand how to navigate privacy expectations, hyper-personalisation, and rapidly evolving customer behaviours

Connect with CX heads, digital leaders, technology experts, and solution providers across industries

Be part of the CX Awards 2026, recognising organisations and leaders driving innovation in customer experience

Direct access to CX leaders, digital transformation heads, CIOs, CMOs, and senior decision-makers driving experience innovation

Highlight your AI, automation, data, CX, and customer engagement technologies to a highly targeted audience

Engage with enterprises seeking future-ready CX solutions, enabling new business opportunities and long-term collaborations

Share insights through keynotes, panel participation, and product showcases to reinforce leadership in the CX ecosystem

Benefit from a curated audience of organisations actively investing in digital-first and personalised customer experience initiatives

Gain premium exposure through pre-event promotions, on-site branding, digital campaigns, and networking interactions

Why Sponsor

Pricing

Standard Investment

Registration Fees

₹ 15,000+
GST

1st
Early Bird

Registration Fees

₹ 10,000+
GST

2nd
Early Bird

Registration Fees

₹ 12,500+
GST

Awards Nomination

Registration Fee Depends on Award Category

₹ (Category-wise)
+ GST

Register Now